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Frequently Asked Questions

WHEN WILL I RECEIVE MY ORDER?

All orders within the United States should arrive 2-3 days after shipping. International orders often take up to 30 days depending on customs.

 

REFUND AND RETURN POLICY

On rare occasions a cat will not use our cat product designs. If this happens, please contact us by email or via Facebook and we will offer some advice. We will accept returns on unused products.

 

WASHING AND CARE INSTRUCTIONS

Each of our products have detailed care instructions, but if you have any concerns or questions, please contact us at info@artofpaws.com